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Improving the user experience of enterprise education using AI

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Do you want to be a part of the next giant leap in education?

Wouldn´t it be nice to have your own personal teacher? Explaining it your way when you need help, developing interactive ways for you to learn and knowing exactly what you would need to practice and learn next to reach your goals. All that while being available anywhere, anytime! Artificial Intelligence (AI) has proven its role as a game changing factor in an increasing number of fields, causing transformations unimaginable in the past. In combination with Big Data analytics, it’s now showing glimmers of how it might forever change the learning process, one of the oldest skills that mankind has mastered!

Nokian educators already have a great tool at hand, the Nokia Learning & Development Hub. It has a rich portfolio with a broad variety of different learning experiences at hand. With such a great supply, the challenge for Nokia employees is to know what and when to learn, and stay motivated to rehearse already found knowledge. In the world of a learner with limited time at hand, this is key. As a consequence, this great asset is not used to its full capacity.

To accompany its products and services Nokia also includes educational solutions. The quality of the education material does not only affect the customer experience of the education, but has a high impact on the overall perceived quality and performance of the product or service.

Nokia are scouting the field for daring concepts or existing solutions of Artificial Intelligence (AI) applications in combination of including machine learning, chat bot, rules-based automation, natural language processing and predictive analytics in its enterprise education portfolio.

Nokia is seeking to empower their educators with tools to improve the learning experience and making Nokia Learning platform and Nokia educational solutions more user centric. For learners, it could mean guidance and recommendation to education material, design of smart repetition, questioning and feedback systems (instant or in retrospect) or support gamification. For educators, it could mean supporting prescriptive and predictive analysis of learners and events. Ultimately Nokia seeks to improve their return on investment (ROI) for its education by boosting usage internally, and sharpening its learning offering towards external customers.

Solution requirements:

  • Should support mobile OS Android/iOS – should run on Windows 10

  • Cloud based solution

  • Subscription model (scalability 5000 learners/10000 learners/50000 learners)

If you have the right ideas and solutions to solve this challenge, we are expecting your proposal!

Who can create a challenge?

  • If you want to publish a challenge on the NokiaPartners - Open communities and get support from the community to solve your problems, you first need to be registered on the platform. Then you need to contact the NokiaPartners - Open communities administrator in the Community section. They will create the challenge for you. Search for “admin” in the Community section, and click on “Nokia Admin” to contact and ask for your challenge to be created.

 

How do I submit an answer/proposal?

  • To contribute to a challenge, first open the challenge page, and then click on the "start proposal" button on the right-hand-side. A new page will appear with different text fields to fill in and attachments to include. You can also link to an existing project you have previously created on the platform. Once you have finished, click on submit.
  • If you save as draft, your submission will not be completed and will not be submitted to the challenge owner.

 

What happens once I submit?

  • Once you have submitted your proposal, your ‘Challenge Submission Form’ becomes accessible by the creator or the challenge, who can see and edit your proposal. Through the challenge page, only the owner of the challenge can see the different proposals submitted against his/her challenge. It is up to the challenge owner to inform participants about decisions and potential next steps.
  • To note, when you save a submission as draft, it is not submitted to the challenge owner.

 

Who can see my proposal?

  • The owner of the challenge, the submission review committee, and the NokiaPartners - Open communities Administrator team are the only ones who can see your proposed ideas and solutions to the challenge.

 

What happens if my proposal is successful?

  • For each challenge, submission review and selection process is different and the responsibility of the challenge owner. If your project is selected, the owner of the challenge will come back to you with further guidance on the next steps.

 

What happens if it is unsuccessful?

  • For each challenge, submission review and selection process is different and the responsibility of the challenge owner. If your project is not shortlisted, the owner of the challenge will inform you using the messaging features of NokiaPartners - Open communities. Your proposed ideas will then be removed/deleted from challenge submissions.
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