Small cell technologies bring network operators new opportunities to address surging mobile data traffic, increasing indoor mobile device use and growing expectations relative to quality of experience (QoE). However, small cells also bring new levels of complexity to network deployment, operations and maintenance processes.
To seize the small cell opportunity, operators need solutions that can take cost and complexity out of the network while delivering the superior QoE that enterprise and residential customers demand. On the operations side, this calls for solutions that can manage devices and services, handle diverse access technologies and work effectively in multivendor networks. On the customer side, it calls for solutions that can sustain a high QoE by supporting better and more proactive customer care.